In this review of the Bissell Crosswave, model 1785A, we’ll look at the pros and cons of this multi-surface floor cleaner.
Pros of the Bissell Crosswave
It is a vacuum cleaner, but it does more than a vacuum cleaner. It has a mop-like attachment with various cleaning solutions to clean hard floors and lightly shampoo carpets. You can switch between these modes with the touch of a button. And since you have to touch the controls to release the cleaning solutions, you won’t use cleaning solution unless you actually want it. In short, you can use this as a vacuum cleaner for your carpets or vacuum and shampoo them, and you can just vacuum the hardwood floors or treat them while you vacuum up the dirt.
It uses a two-tank system hold dirty water separately; you won’t have to worry about dumping out soap when you empty the one water tank, or worse yet, have the cleaning quality go down as the dirt builds in up single tank designs.
At eleven pounds empty, this is a very light weight vacuum cleaner / carpet cleaner.
It does a better job than a Swifter or standard mop, and it is less work than using a wet mop. It is always faster than vacuuming and then mopping. The initial pass of the Crosswave, though, isn’t all you have to do, since you have to clean the Crosswave’s brush rolls and filters after any “wet” use.
Cons of the Bissell Crosswave
While it can get minor messes in your carpet, this unit does not replace a wet/dry vacuum for cleaning up puppy poop on the carpet or soaked in grape juice.
The unit leaves a fair bit of water in the carpets as a carpet cleaner even after a pass in just “vacuum cleaner” mode.
You have to nearly disassemble the brush roll and clean it after every application of the cleaning solutions and then let it dry out. This isn’t an issue, though, if you’re only using the Crosswave as a vacuum cleaner.
It doesn’t get the edges of the floor even when you run it by the wall. You will probably want to come back with a vacuum cleaner nozzle to get the baseboards after using the Crosswave.
At roughly $250 for the basic Crosswave, this unit is neither cheap nor expensive. You may pay more for “bundles” that include various floor cleaners. The cleaning formulas themselves cost around ten dollars per bottle. If you need to replace the brush roll, you can get that online for around $20. Interestingly, the manufacturer sells wood floor specific brush rolls and area rug brush rolls for better cleaning those surfaces. This is not recommended, though, unless you either want to switch out brush rolls while doing specific chores or only use one type of roll for chemical applications and use the Crosswave as a vacuum cleaner on every other surface.
Be very careful as to the brush rolls and cleaning formulas you use. Do not use the wood floor formula, for example, on your carpets by accident. The wood brush roll won’t clean your carpets while the area rug brush can scratch up wood floors. You can get middling performance on all surfaces by using the multi-surface formula and generic brush roll that comes with the vacuum cleaner.
The unit won’t turn on if the handle is in its highest position, and the manual doesn’t make this clear. You have to push down on the handle until it clicks for the unit to turn on.
The combination vacuum cleaner and mop is intended to speed up many types of cleaning so you can vacuum on one pass as the floor is cleaned, though when the floor has heavy debris, you may want to vacuum it with the Crosswave before using the brush rolls and cleaners.
If you often have to mop or do a light carpet cleaning before vacuuming, the Crosswave can save you time and effort. If you have heavy biological messes (vomit, poop) or spilled goopy food, the Crosswave can’t handle the job. If you want a multi-purpose floor cleaner that can vacuum all types of floors and let you spot clean on demand, the Bissell Crosswave is a good choice. Just be careful of the jobs you give it, such as making sure the cleaning solutions and brush rolls are safe for the job.