In this review of the Shark Rocket TruePet upright vacuum cleaner, we’ll look at the pros and cons of this vacuum cleaner. This review is for the model HV382 Shark Rocket vacuum, which offers more tools than other HV380 series vacuum cleaners.
Pros of the Shark Rocket TruePet HV382
The DuoClean head picks up particles large and small from pebbles and Cheerios to fine dust. It also does a decent job picking up the dirt ground into the carpet. Plus you can detached the head to use as a handheld vacuum cleaner.
Shark calls the easy access port to the brush roll the “brushroll garage”. The benefit of this design is the ability to pop it open and remove hair, string and other items wrapped around the brush roll without having to nearly take the vacuum cleaner apart.
This vacuum comes with a mini motor brush for picking up pet hair from upholstery. In addition to the upholstery tool, it comes with a dusting brush, crevice tool, pet multi-tool and under appliance wand. Plus you get a bag for carrying all the attachments.
According to the 2017 Consumer Reports buying guide, Shark upright vacuum cleaners had a repair rate of 6%, making them the second most reliable upright vacuum cleaners the group studied. That rating was for all Shark vacuums, not just this Shark vacuum model.
The vacuum has built in LED lights to help you see what you’re cleaning.
The brush roll won’t scratch up delicate wood floors while still doing a great job on medium thickness carpets. It has very strong suction, so it can do an OK job on shag carpet. It isn’t advisable to use this vacuum on very long fibered carpet that could get wrapped around the brush roll.
You get a long thirty foot power cord. Unfortunately, the Shark vacuum doesn’t have an automatic rewind for the power cord.
You can wash the filters and reuse them. It doesn’t need bags. Simply empty the canister into the trash.
Cons of the Shark Rocket TruePet HV382
This vacuum is loud for its product category.
It doesn’t stay upright on its own.
While you can get the head under low tables and chairs, it doesn’t lay totally flat to vacuum under the couch or some other pieces of furniture.
This Shark vacuum cleaner costs around $300 at full price but is often marked down to less than $250. Refurbished vacuums can be found for around $200, but you have to be careful of the source or else there may not be a warranty on it. You’re paying about 2/3 the cost of a comparable Dyson vacuum cleaner.
Shark’s warranty covers shipping of the vacuum to their repair center and returning it as long as the work falls under the warranty. The warranty covers defectively manufactured parts, not damage from wear and tear. The manufacturer warranty for the vacuum is five years unless you were sent a replacement for a defective vacuum, at which point it is two years from the date they shipped you the replacement vacuum.
This review is for the Shark Rocket True Pet model HV382. You do not get the microfiber pad attachment that comes with the HV322 of the Deluxe Pro series with this vacuum.
It is slightly heavier (twenty pounds assembled) than the HV300 series vacuums in part because you get a larger capacity dust cup than the cheaper Shark True Pet model. However, the dust cup fills up quickly if you’re picking up pet fur.
This Shark vacuum cleaner offers excellent performance at a reasonable price and a wide selection of tools. If you don’t mind emptying it more often when vacuuming up dog hair or the noise level, it is a great choice.